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These are the color selections and tints used throughout the IOM Global Website stylesheets. It's advisable to use the named variables instead of the absolute hex value to maintain consistency on its application.

Colors are with absolute hex values. Tints on the otherhand, are those with alpha mix and can be used on top of other colors.

These are the spacing references used to spearate elements. These are specifically used for margins, and paddings.

The spacing uses multiples of 4s and 8s.

These are the different size variants used for icons.
The size depends on the context and application.

These are the range of type scales used for the site's typesetting. However, it is advisable to use this only for reference. For all application, It's advisable to use the pre-defined typesetting properties.

These are the list of group component modifiers available to use.

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Check for any activity that takes a lot of bandwidth.

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Check for any activity that takes a lot of bandwidth.

Check for any activity that takes a lot of bandwidth.

Check for any activity that takes a lot of bandwidth.

Check for any activity that takes a lot of bandwidth.

Check for any activity that takes a lot of bandwidth.

Once you use up your internet allowance, you can still browse, but you'll be surfing at the minimum browsing speed.

Once you use up your internet allowance, you can still browse, but you'll be surfing at the minimum browsing speed.

Once you use up your internet allowance, you can still browse, but you'll be surfing at the minimum browsing speed.

Once you use up your internet allowance, you can still browse, but you'll be surfing at the minimum browsing speed.

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Broken Post All All All All Internet Internet Mobile Mobile Modem Modem Menu Item

Estimated Resolution Time

June 11, 2019 5:00pm - 8:00pm

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Low-level component are component types composed of 2 or more elements. They are the building blocks of high-level components or contextual components.

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Repair Day

June 1, 2019

Afternoon 1-5 PM

Jun

1

Sun

May

29

Thu

May

29

Thu

Morning

8AM to 12PM

Morning

8AM to 12PM

Afternoon

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104 Magat Salamat St., Cubao, Q.C.

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305

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Ping Speed

305

Your Internet Speed is

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    Juan Dela Cruz

  • Account Number

    87654321

  • Address

    104 Magat Salamat St., Cubao, Q.C

  • Contact Number

    87654321

Slow Internet

With due respect, I am writing this letter to Information you that my internet connection is disturbed from last 2/3/4/5 days. I am facing trouble as I am having exams and my most of the work is done online and fo that, I need a proper internet connection.

I have already made a complaint but no one took any action upon it. I expect a quick response as satisfying your customers should be your first priority. Thanks

Broken Post Topaz Rd, Ortigas Center, Pasig, 1600 Metro Manila

  • Estimated Resolution Time

    June 11, 2019 5:00pm - 8:00pm

  • Status

    Technicians are on the way to the location.

    View Details

  • Estimated Resolution Time

    June 11, 2019 5:00pm - 8:00pm

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    Technicians are on the way to the location.

    View Details

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  • Huawei-B200
  • Huawei-BM625
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  • Huawei-BM622
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  • Huawei-B933
  • Huawei-Smartax-MT800a

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REF. #1c35fg24

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  • What is Globe At Home Prepaid WiFi?
  • How do I change my WiFi name and password?
  • How to access my router's GUI?

Ongoing repair

Technicians are replacing damaged wires and restructuring the post. It will take approximately 8 hours to resolve.

Jun 10, 2019, 12:11 PM

Ongoing repair

Technicians are replacing damaged wires and restructuring the post. It will take approximately 8 hours to resolve.

Jun 10, 2019, 12:11 PM

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Plans

TP Link TL-WR941ND

TP Link TL-WR941ND

TP Link TL-WR941ND

Wifi Tips & Tricks

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You have filled 8 GB / 20 GB of your data cup

Earn data by finishing tasks

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and win a HGTV Smart
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You have filled 8 GB / 20 GB of your data cup

Earn data by finishing tasks

Fill your data cup
and win a HGTV Smart
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  • Sep 09, 2019
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High-level component are component types composed of 2 or more low-level components.

    May

    29

    Thu

  • May

    30

    Fri

  • May

    31

    Sat

  • Jun

    1

    Sun

  • Jun

    2

    Mon

  • Jun

    3

    Tue

  • Jun

    4

    Wed

    May

    29

    Thu

  • May

    30

    Fri

  • May

    31

    Sat

  • Jun

    1

    Sun

  • Jun

    2

    Mon

  • Jun

    3

    Tue

  • Jun

    4

    Wed

  • Morning

    8AM to 12PM

  • Afternoon

    1PM to 5PM

Repair Schedule

Jun

1

Sun

Morning

8AM to 12PM

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1

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Concierge
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1

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1

How was your experience?

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All Services are Online

104 Magat Salamat St., Cubao, Q.C.

No issues were found on your location.
Schedule a repair for a technician to look into your issue.

Broken Post Topaz Rd, Ortigas Center, Pasig, 1600 Metro Manila

  • Estimated Resolution Time

    June 11, 2019 5:00pm - 8:00pm

  • Status

    Technicians are on the way to the location.

    View Details

Check for Outages

All Services are Online

104 Magat Salamat St., Cubao, Q.C.

No issues were found on your location.
Schedule a repair for a technician to look into your issue.

Check for Outages

Broken Post Topaz Rd, Ortigas Center, Pasig, 1600 Metro Manila

  • Estimated Resolution Time

    June 11, 2019 5:00pm - 8:00pm

  • Status

    Technicians are on the way to the location.

    View Details

Get SMS notifications about status of outage

Your Internet Speed is

2.8 Mbps

Upload Speed

1.5

Ping Speed

305

Basic Information

  • Account Name

  • Account Number

Contact Information

Please ensure your contact details are correct for our agents and technicians to get in touch with you.

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Slow Internet

CS-10202920

View Details

Your Query Has Been Submitted!

Thank you for your patience. Our agents will be in touch with you soon.

Slow Internet

CS-10202920

View Details

Basic Information

  • Account Name

    Juan Dela Cruz

  • Account Number

    87654321

  • Address

    104 Magat Salamat St., Cubao, Q.C

  • Contact Number

    87654321

Issue

Slow Internet

With due respect, I am writing this letter to Information you that my internet connection is disturbed from last 2/3/4/5 days. I am facing trouble as I am having exams and my most of the work is done online and fo that, I need a proper internet connection.

I have already made a complaint but no one took any action upon it. I expect a quick response as satisfying your customers should be your first priority. Thanks

Summary

Issue

Slow Internet

With due respect, I am writing this letter to Information you that my internet connection is disturbed from last 2/3/4/5 days. I am facing trouble as I am having exams and my most of the work is done online and fo that, I need a proper internet connection.

I have already made a complaint but no one took any action upon it. I expect a quick response as satisfying your customers should be your first priority. Thanks

Basic Information

  • Account Name

    Juan Dela Cruz

  • Account Number

    87654321

  • Address

    104 Magat Salamat St., Cubao, Q.C

  • Contact Number

    87654321

Outage Check

All Services are Online

No issues were found on your location.

Repair Schedule

Jun

1

Sun

Morning

8AM to 12PM

Summary

Issue

I have no internet connection.

Basic Information

  • Account Name

    Juan Dela Cruz

  • Account Number

    87654321

  • Address

    104 Magat Salamat St., Cubao, Q.C

  • Contact Number

    87654321

Outage Check

All Services are Online

No issues were found on your location.

Repair Schedule

Jun

1

Sun

Morning

8AM to 12PM

Still need to contact us?

Give Us a Call

(02) 7301000

24 hours a day, 7 days a week.
Broken Post Topaz Rd, Ortigas Center, Pasig, 1600 Metro Manila

  • Estimated Resolution Time

    June 11, 2019 5:00pm - 8:00pm

  • Status

    Technicians are on the way to the location.

    View Details

Schedule a Repair

First, pick a day when you’ll be available for our technicians to go to your area for your repair.

Repair Day

June 1, 2019

Afternoon 1-5 PM

    May

    29

    Thu

  • May

    30

    Fri

  • May

    31

    Sat

  • Jun

    1

    Sun

  • Jun

    2

    Mon

  • Jun

    3

    Tue

  • Jun

    4

    Wed

Next, choose a time for the repair.

  • Morning

    8AM to 12PM

  • Afternoon

    1PM to 5PM

    All Internet Mobile Modem
  • I’m having problems with my internet connection.
  • I want to add more data to my bandwidth.
  • I have a problem with my bill.
  • I want to reconnect my account.

No Internet Connection

Check for Outages in your Area

Check and track if outages are contributing to your internet issue.

Check Outage

You still have
24.5 GB / 100 GB
of data this month.

Get more data Upgrade my Plan

Need to know more about your router?

Experiencing Slow Internet?

Let’s check your net speed

Select Your Internet Speed

5 Mbps

  • 5 Mbps
  • 10 Mbps
  • 15 Mbps
Start

You still have
24.5 GB / 100 GB
of data this month.

Get more data Upgrade my Plan

Need to know more about your router?

  • Check Cables
  • Restart Modem
  • Check Light Indicators
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What is your query about?

  • I have no internet connection
  • My internet connection is unstable
  • My internet connection is unstable

These might help

Why is my Internet so Slow?

What will happen to my internet connection if I use up my internet allowance?

How can I know the service status of internet in my location?

What is your query about?

  • I have no internet connection
  • My internet connection is unstable
  • My internet connection is unstable

These might help

Why is my Internet so Slow?

What will happen to my internet connection if I use up my internet allowance?

How can I know the service status of internet in my location?

Details of Query

What is your query about?

  • I have no internet connection
  • My internet connection is unstable
  • My internet connection is unstable

These might help

Why is my Internet so Slow?

What will happen to my internet connection if I use up my internet allowance?

How can I know the service status of internet in my location?
  • Query

    My internet is slow

    Resolved
  • Query

    My internet is not working

    Resolved

We’re set for a repair!

Thanks for bearing with us. Please keep your lines open during the repair day for us to serve you better.

Repair Day

June 1, 2019

Afternoon 1-5 PM

Reschedule
  • Huawei-B200
  • Huawei-BM625
  • Huawei-BM622i
  • Huawei-BM622
  • Huawei-BM621
  • Huawei-B933
  • Huawei-Smartax-MT800a
  • Prolink-5001n
  • Prolink-5004n
  • Prolink-Hurricane-5200
  • Prolink-Hurricane-5201
  • Prolink-Hurricane-5301g
  • Prolink-Hurricane-6300g
  • Prolink-Hurricane-9300g
  • Prolink-Hurricane-H5004nk
  • Prolink-Hurricane-H5001ns
  • Prolink-Hurricane-5004n
  • Gigaset-se260
  • Gigaset-se565
  • TPLINK-TL-WR941nd
  • ZTE-MF612

  • Morning

    8AM to 12PM

  • Afternoon

    1PM to 5PM

No internet connection

Status

In-Progress

Last Updated

May 29, 8:00PM

Repair Updates

May 29, 2019

  • We have assigned technicians to conduct a repair in your area.

    Please make sure you or someone will be available to assist our technicians inside your residence.

    May 29, 5:08 PM

  • Finished system testing. No problems on our end.

    May 29, 8:00AM

  • Request received. We’ll look into it.

    May 29, 12:11AM

No internet connection

Status

In-Progress

Last Updated

May 29, 8:00PM

We’re set for a repair!

Thanks for bearing with us. Please keep your lines open during the repair day for us to serve you better.

Repair Day

June 1, 2019

Afternoon 1-5 PM

Reschedule

Status

In-Progress

Last Updated

May 29,8:00PM
  • Our technicians are on the way to your area.
  • We have assigned technicians to conduct a repair in your area.

Your Current Repair

REF. #1c35fg24

No Internet Connection

View Details

Status

In-Progress

Last Updated

May 29,8:00PM
  • Our technicians are on the way to your area.
  • We have assigned technicians to conduct a repair in your area.

Others

  • Query

    My internet is slow

    Resolved
  • Query

    My internet is not working

    Resolved

Have issues with your connection?

Fix my Internet

  • I forgot my WIFI password

  • Factory reset my router

  • Change my wifi password

  • I’m having problems with my internet connection.
  • I want to add more data to my bandwidth.
  • I have a problem with my bill.
  • I want to reconnect my account.
Show More

Please Select your router model

    Huawei

  • Huawei-B200
  • Huawei-BM625
  • Huawei-BM662i
  • Huawei-BM662
  • Huawei-BM661
  • Huawei-B933
  • Huawei-Smartax-MT800a

    Prolink

  • Prolink-5001n
  • Prolink-5004n
  • Prolink-Hurricane-5200
  • Prolink-Hurricane-5201
  • Prolink-Hurricane-5301g
  • Prolink-Hurricane-6300g
  • Prolink-Hurricane-9300g
  • Prolink-Hurricane-H5004nk
  • Prolink-Hurricane-H5001ns
  • Prolink-Hurricane-5004n

      Gigaset

    • Gigaset-se260
    • Gigaset-se5625

      TPLink

    • TPLINK-TL-WR941nd

      ZTE

    • ZTE-MF612

I forgot my Wi-Fi Password

You can change your password for security reasons or reset it if you forget it. Your Google Account password is used to access many Google products, like Gmail and Youtube.

Change your password

  • Open your Google Account. You might need to sign in.
  • Under "Security", select Signing in to Google.
  • Choose Password. You might need to sign in again.
  • Enter your new password, then select Change Password.
Change My Password

This might help too

  • What is Globe At Home Prepaid WiFi?
  • How do I change my WiFi name and password?
  • How to access my router's GUI?

Comments

  • Hey Ja! We've just checked this issue on your account and we need a few more information to help us resolve this issue faster. To answer, you may directly reply to this conversation. If you don't respond in a few days, a customer representative will get in touch with you.
  • Hello, my number is 09475732884.

Reply to this discussion

Submit

Connections are stable.

Everything looks good over here. Surf away!

Topaz Rd., Ortigas, Pasig City Repair my internet

Couldn’t connect to servers.

We couldn’t connect to the internet. Need help?

Topaz Rd., Ortigas, Pasig City Repair my internet

Repair Updates

May 29, 2019
  • Resolved May 29, 8:00 PM

    We’re back! Globe should be back up and operational. Thanks for bearing with us. We’re back! Globe should be back up and operational. Thanks for bearing with us. We’re back! Globe should be back up and operational. Thanks for bearing with us. We’re back! Globe should be back up and operational. Thanks for bearing with us. We’re back! Globe should be back up and operational. Thanks for bearing with us.

  • In Progress May 29, 5:03 PM

    Some areas with Globe at Home services are experiencing an outage. We’re working to fix the problem as quickly as we can. Please bear with us.

  • Down May 29, 5:03 PM

    Some areas with Globe at Home services are experiencing an outage. We’re working to fix the problem as quickly as we can. Please bear with us.

May 29, 2019

No incidents reported.

  • Ongoing repair

    Technicians are replacing damaged wires and restructuring the post.

    It will take approximately 8 hours to resolve.

    Jun 10, 2019, 12:11 PM

  • Technicians have arrived to assess issue.

    The post was broken due to heavy rains.

    Jun 10, 2019, 10:20 Am

Repair Updates (4)

  • Ongoing repair

    Technicians are replacing damaged wires and restructuring the post.

    It will take approximately 8 hours to resolve.

    Jun 10, 2019, 12:11 PM

  • Technicians have arrived to assess issue.

    The post was broken due to heavy rains.

    Jun 10, 2019, 10:20 Am

#CS-10292029

Broken Post

Repair Updates (4)

  • Ongoing repair

    Technicians are replacing damaged wires and restructuring the post.

    It will take approximately 8 hours to resolve.

    Jun 10, 2019, 12:11 PM

  • Technicians have arrived to assess issue.

    The post was broken due to heavy rains.

    Jun 10, 2019, 10:20 Am

Your new schedule is set.

Our technicians will be in touch with you within your chosen schedule.

For a smoother service, please keep your lines open. Thank you for your patience.

Your Repair Day

June 2, 20191:00PM - 5:00PM
Okay

Reschedule an Appointment

1 5

Find the Repair Day card and click on ‘Reschedule

Reschedule an Appointment

Review the new schedule for your repair and when done, click ‘Okay’

How can we help?

Would you like to:

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This is a tooltip guide

We’ll show you all you need to know. Just look for the tooltip guides in the screen.

Reschedule an appointment

Select and open your current repair ticket.

Monthly Recurring Fee (MRF)

The minimum regular monthly fee paid by the Customer to GLOBE for the privilege to use the Service.

This is free for new subscribers in the first 3 months.

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We’ll show you all you need to know. Just look for the tooltip guides in the screen.

Rescheduling an Appointment

More help

Rescheduling an Appointment

More help

We’ll guide you in everything you need to know in your first 100 days

Don’t worry, it’s easy and fun!

How it works

We’ll guide you in everything you need to know in your first 100 days

Don’t worry, it’s easy and fun!

How it works

We’ll guide you in everything you need to know in your first 100 days

Don’t worry, it’s easy and fun!

How it works

Just follow our tooltip guides!

This is a tooltip guide

We’ll show you all you need to know. Just look for the tooltip guides in the screen.

This part shows your progress
Just click this button when you’re done!
Get Started

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This is a tooltip guide

We’ll show you all you need to know. Just look for the tooltip guides in the screen.

This part shows your progress
Just click this button when you’re done!
Get Started

How do you feel about your internet connection?

Browse Modem

Please select a brand then the model of your modem

Huawei

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Huawei-B200

Huawei-BM625

Huawei-BM622i

Huawei-BM622

Huawei-BM621

Huawei-B933

Huawei
Smartax-MT800

Select

Browse Modem

Please select a brand then the model of your modem

Huawei

  • D-Link
  • Huawei
  • ZyXel

Huawei-B200

Huawei-BM625

Huawei-BM622i

Huawei-BM622

Huawei-BM621

Huawei-B933

Huawei
Smartax-MT800

Select

Browse Modem

Please select a brand then the model of your modem

Huawei

  • D-Link
  • Huawei
  • ZyXel

Huawei-B200

Huawei-BM625

Huawei-BM622i

Huawei-BM622

Huawei-BM621

Huawei-B933

Huawei
Smartax-MT800

Select

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

Unlock this mystery box!

Finish this milestone on time and get
surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons
  • Monthly Plan
  • Installation Schedule
  • Installation Fee
  • 24-Month Lock up
  • Add-Ons

Huawei B-200

Change Model

Huawei B-200

Change Model

Huawei B-200

Change Model
30
Broadband 101
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
24
Introduction
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
24
Introduction
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
24
Introduction
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
24
Introduction
Your Tasks

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection.

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
30
Broadband 101
Learning Tours

Wifi Tips & Tricks

Find out how to make your home the best entertainment hub for you and your family.

  • 5 mins.
  • +1GB Data
Get Started

Where to get help and support

Know where to go for help and support.

  • 2 mins.
  • +1GB Data
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +1GB Data
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box
Service Assurance
Your Tasks

How is your internet?

Know how to troubleshoot if you have slow internet or no internet connection

  • 5 mins.
  • +20 Pts
Get Started

Basic Troubleshooting

Know how to troubleshoot if you have slow internet or no internet connection

  • 2 mins.
  • +20 Pts
Get Started

Help & Support channels

Know where to go for help and support.

  • 2 mins.
  • +20 Pts
Get Started

Unlock this mystery box!

Finish this milestone on time and
get surprise rewards.

Time remaining to unlock

5d, 12h, 27m

Open Box

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We’re here to guide you in your first 100 days with us!

We've prepared guides along your first 100 days divided into milestones. Learn what you need to know by doing the guides and win rewards along the process!

We’re here to guide you in your first 100 days with us!

We've prepared guides along your first 100 days divided into milestones. Learn what you need to know by doing the guides and win rewards along the process!

We’re here to guide you in your first 100 days with us!

We've prepared guides along your first 100 days divided into milestones. Learn what you need to know by doing the guides and win rewards along the process!

Huawei

  • D-Link
  • Huawei
  • ZyXel

Huawei

  • D-Link
  • Huawei
  • ZyXel

Huawei

  • D-Link
  • Huawei
  • ZyXel

First Month

  • Monthly Recurring Fee
    P 0.00
Grand Total
P 0.00

First Month

  • Monthly Recurring Fee
    P 0.00
Grand Total
P 0.00

First Month

  • Monthly Recurring Fee
    P 0.00
Grand Total
P 0.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00

Second Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00

Third Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00
Grand Total
P 5,500.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00

Second Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00

Third Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00
Grand Total
P 5,500.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00

Second Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00

Third Month

Sep 10 to Oct 09, 2019
  • Installation Fee
    P 333.00
Grand Total
P 5,500.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

Third Month

Oct 10 to Nov 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Third Month Subtotal
P 363.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

Third Month

Oct 10 to Nov 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Third Month Subtotal
P 363.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

Second Month

Sep 10 to Oct 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Second Month Subtotal
P 363.00

Third Month

Oct 10 to Nov 09, 2019
  • Monthly Charges
  • Installation Fee
    P 333.00
  • Additional Charges
  • VAT
    P 30.00
Third Month Subtotal
P 363.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00

    Monthly Recurring Fee (MRF)

    The minimum regular monthly fee paid by the Customer to GLOBE for the privilege to use the Service.

    This is free for new subscribers in the first 3 months.

    Need more help?
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00

    Monthly Recurring Fee (MRF)

    The minimum regular monthly fee paid by the Customer to GLOBE for the privilege to use the Service.

    This is free for new subscribers in the first 3 months.

    Need more help?
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

First Month

Aug 10 to Sep 09, 2019
  • Monthly Charges
  • Monthly Recurring Fee
    P 1,299.00

    Monthly Recurring Fee (MRF)

    The minimum regular monthly fee paid by the Customer to GLOBE for the privilege to use the Service.

    This is free for new subscribers in the first 3 months.

    Need more help?
  • Installation Fee
    P 333.00
  • Modem Fee
    P 4,000.00
  • Add-on Fees
    P 0.00
  • Additional Charges
  • VAT
    P 5, 782.00
First Month Subtotal
P 5, 782.00

We’ve got a few questions for you, could you answer them?

Answer This will only take around 1 minute
less than 1 hour
5
more than 12 hours

When was your modem installed?

When was your modem installed?

When was your modem installed?

Wifi Tips & Tricks

You earned 1gb of data

Help and Support channels

Wifi Tips & Tricks

You earned 1gb of data

Wifi Tips & Tricks

You earned 1gb of data

Help and Support channels

You have 24 days Until your FREE trial expires. After this, you will be charged regularly. Learn More
Repair Update Your repair ticket has finally been resolved. Thanks for bearing with us! May 30, 3:08 PM View All (1)
You have 24 days Until your FREE trial expires. After this, you will be charged regularly. Learn More
Repair Update Your repair ticket has finally been resolved. Thanks for bearing with us! May 30, 3:08 PM View All (1)
You have 24 days Until your FREE trial expires. After this, you will be charged regularly. Learn More
Repair Update Your repair ticket has finally been resolved. Thanks for bearing with us! May 30, 3:08 PM View All (1)

What is your monthly plan?

Choose Plan

  • Plan 1299
  • Plan 1299
  • Plan 1299

What is your monthly plan?

Choose Plan

  • Plan 1299
  • Plan 1299
  • Plan 1299

What is your monthly plan?

Choose Plan

  • Plan 1299
  • Plan 1299
  • Plan 1299
Question

How happy are you with the speed?

50%
Next
Question

How happy are you with the speed?

50%
Next
Question

How happy are you with the speed?

50%
Next

What add-ons have you availed?

What add-ons have you availed?

What add-ons have you availed?

Submit a Query

If you can't find a solution to your problem in our knowledgebase, you can submit a query and we’ll do our best to serve you.

Submit A Query

When it comes to getting support from us, submitting a support ticket is one of the best ways to request assistance.

Get Started

Submit a Query

If you can't find a solution to your problem in our knowledgebase, you can submit a query and we’ll do our best to serve you.

Submit A Query

When it comes to getting support from us, submitting a support ticket is one of the best ways to request assistance.

Get Started

Exclusive Promo

Smarter homes are here!

Experience new smart home devices for FREE in your home!

Schedule a Demo

  • Repair Update

    Your repair ticket has finally been resolved. Thanks for bearing with us!

    May 30, 3:08 PM
View All (1)

Exclusive Promo

Smarter homes are here!

Experience new smart home devices for FREE in your home!

Schedule a Demo

  • Repair Update

    Your repair ticket has finally been resolved. Thanks for bearing with us!

    May 30, 3:08 PM
View All (1)

Exclusive Promo

Smarter homes are here!

Experience new smart home devices for FREE in your home!

Schedule a Demo

  • Repair Update

    Your repair ticket has finally been resolved. Thanks for bearing with us!

    May 30, 3:08 PM
View All (1)

How did you pay your installation fee?

You have a choice to give a 3-month staggered pay within the first three months or one-time payment.

One Time Payment 3-Month Payment

How did you pay your installation fee?

You have a choice to give a 3-month staggered pay within the first three months or one-time payment.

One Time Payment 3-Month Payment

How did you pay your installation fee?

You have a choice to give a 3-month staggered pay within the first three months or one-time payment.

One Time Payment 3-Month Payment